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New Orleans Has Been Testing Israeli-Developed AI System To Route Low-Priority 911 Calls To Robots And More Severe Emergency Calls To Human Dispatchers

New Orleans has become the first major U.S. City to deploy and begin testing a new Israeli-developed AI system to route low-priority 911 calls to robots and more severe emergency calls to human dispatchers. RELATED: Android Users Will Soon Be Able To Share Live Video With 911 Responders As 911 centers continue facing surges in calls and shortages in employees — due to fiscal and practical constraints — agencies across the country are turning to Artificial Intelligence (AI) to field calls.

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